Details

Industries

Analytics,B2B,Customer Service,Data Integration,Data Visualization,Internet,Machine Learning,Predictive Analytics,SaaS,Software

Founded date

Jan 1, 2015

Number Of Employee

11 - 50

Operating Status

Active

Strikedeck is the most powerful and comprehensive Customer Success solution, enabling businesses to reduce churn, drive customer trust and loyalty, and maximize revenue through innovative automation and integration technologies. Founded by marketing automation pioneers, our propriety SaaS solution empowers our customers to achieve retention, expansion, and advocacy in their customer base.

Strikedeck takes a fresh approach to increasing customer engagement with workflow automation, machine learning, predictive analytics, usage tracking, surveys, and swift personalization. Our customers benefit from a real-time 360° view from the Strikedeck platform. At Strikedeck, we are committed to our customers’ success - we celebrate their achievements and respond quickly to their feedback. Strikedeck has been backed by leading tech entrepreneurs and innovators.

Strikedeck develops a platform that enables businesses to integrate, manage, and obtain insights about their business processes and customer data. It also offers analytics and insights about customer satisfaction by deriving information from usage, support, billing, contracts, and CRM. Furthermore, it provides tools that enable its users to schedule and automate QBRs, customer meetings, tasks, projects, on-boarding, milestones, and events on a calendar.

Strikedeck offers its customers with tools to integrate with Salesforce, Zendesk, Jira, Desk, Marketo, Freshdesk, Acton, and more. The company also provides email templates and other tools for their customers’ marketing campaigns.

Strikedeck was founded in 2015 by Shabd Vaid and Shreesha Ramdas. It is headquartered in Sunnyvale, California.