Overview

Gender

male

Ken Worzel is the Chief Customer Officer at Nordstrom. Since 2019, Worzel has served as chief operating officer. Previously, he served as executive vice president, strategy and development, and chief digital officer. During his tenure, Worzel has overseen significant growth of Nordstrom's digital businesses, which increased to 42 percent of total sales in fiscal year 2021, and has been the architect of the company's Closer to You strategy. Worzel will continue to report to Erik Nordstrom, chief executive officer of Nordstrom.He completed his BA in Economics from Yale University and MBA in Finance & Strategy from Wharton School.