Details

Last Funding Type

Series A

Last Funding Money Raised

$16M

Industries

Advertising,Customer Service,E-Commerce,Marketing,Social Media,Telecommunications

Founded date

Jan 1, 2010

Number Of Employee

251 - 500

Operating Status

Active

iAdvize is the leading conversational commerce platform in Europe and is used in 40 different countries. Their platform enables businesses to engage their customers and prospects, whether they’re on the website or on social media, from one chat, voice and video messaging solution.

Visitors can get real-time advice from customer service associates but also from advocates, members of the brand community via ibbü – their on-demand pool of experts.

Each conversation handled by one of ibbü’s savvy enthusiasts generates £119 of business on average, compared to £91 by internal customer service agents – generating £58 ROI for every £1 invested.