Following Directive 2011/83/EU, Porsche created a new precedent in the NFT world by excluding the 14-day return policy from the contract terms on their first NFT collection. The European Parliament and Council’s Directive 2011/83/EU of October 25, 2011, on Consumer Rights, has ruled in Article 9, I that “Save where the exceptions provided for in Article 16 apply, the consumer shall have a period of 14 days to withdraw from a distance or off-premises contract, without giving any reason, and without incurring any costs other than those provided for in Article 13(2) and Article 14.”

The popularly known “distance selling regulation law” gives consumers the right to cancel and return their order within 14 days if they purchased a good or service online or outside of a physical store (by phone, mail order, or from a door-to-door salesman). Digital products and downloads, such as books and in-game purchases, are also covered by the legislation.