According to an email obtained by CryptoPotato with the title “Leading the industry in safety, compliance, and security,” Crypto.com assures its 70 million customers that despite the “difficult week,” the platform is safe and has regulatory approval from several countries around the world as a sign of its commitment to transparency.

In the email, Crypto.com recounts five key points that should be reassuring to its clients during the current storm in the industry.

First of all, they guarantee that client funds are held 1:1 in secure reserves. They also promise to be able to guarantee that users will have their funds available whenever they want them.

The team at Crypto.com further explains that as a sign of transparency, they have shared the addresses of their cold wallets so that users and interested parties can perform a proper analysis.