Hashkey Exchange does not support users from mainland China and is only open to 16 countries and regions approved by the SFC. Mainland residents with a Hong Kong work visa cannot use Hashkey Exchange, but mainland users with a Hong Kong identity card who provide proof of a Hong Kong fixed residence address and Hong Kong bank account information are eligible to open an account on HashKey Exchange. The platform will detect users' IP addresses and VPNs. For example, compliant users holding a Hong Kong permanent resident identity card who trade while in mainland China will be monitored after being detected by the network.
Currently, four partner banks can provide this service, including one Hong Kong issuing bank, two Chinese-funded banks operating in Hong Kong, and virtual bank Zhongan Bank. 98% of digital assets on the platform are stored in independent cold wallet systems, with only 2% stored in hot wallets. KPMG, PwC, and EY respectively conduct external independent audits, internal audits, and code audits for HashKey Exchange.
The trading platform has partnered with AON Insurance to insure user assets. 50% of cold wallet assets and 100% of hot wallet assets will be protected, with the first phase of insurance coverage amounting to around $500 million.
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