Binance has closed the account of a customer who criticized the world’s largest crypto exchange and its CEO Changpeng Zhao (“CZ”) on Twitter for allegedly getting exploited on the exchange, giving them three days to withdraw their funds.
The customer, who goes by the name “CoinMamba” on Twitter, and according to their profile, is a futures trader and crypto investor, started tweeting about Binance after he lost funds due to a leaked API key that was tied to crypto trading platform 3Commas on Tuesday. The user said they didn’t receive much help from Binance in getting these funds back. Binance alleged that the user “made threats” to the company’s customer service team, which led to the suspension.
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